About Me

I’ve spent nearly a decade in people-facing roles—customer service, sales, leadership, and recruiting—before moving into UX. That background shaped my approach: I design with real people and real work in mind.

Today, I’m a Senior UX designer who thrives on untangling enterprise complexity and turning it into clarity. My specialization is research: I lead research efforts, making sure discovery and validation are built into the design and development process. Whether it’s running studies, mentoring teammates, or setting practical standards, I bring research in as a partner to strategy, not an afterthought.

I’ve also contributed to design systems, accessibility audits, and process improvements, and I love bridging the gap with product and engineering. I collaborate closely with developers, bringing a working knowledge of HTML and CSS to keep designs feasible and grounded.

Most recently at Capital Rx, a pharmacy benefit manager combining Judi®, its cloud-native health platform, I’ve owned and enhanced multiple high-traffic modules. These modules are the backbone of Judi’s operations and are often showcased in front of potential clients during sales demos, meaning my design work directly influences both user outcomes and business growth. Alongside feature ownership, I work to drive research deep into the process, shaping discovery studies, running usability tests, mentoring peers and building practices that scale across design and product.

Outside of work, I recharge through travel and fast-paced cities. So don’t be surprised if you find me at an airport or in some amazing coffee shops around the world.

Avocademy UX/UI Foundations certification